(4.5 / 5)1869+ Ratings

Fay Reviews

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Overall Rating

4.5
3 Reviews
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About Fay

Fay.com is associated with Fay Servicing, a company that offers a comprehensive range of real estate services for individual homeowners and real estate investors. They have partnered with GenStone Realty and Matic Insurance to provide a suite of services tailored to homeownership and property investment needs. GenStone Realty's experienced agents work with clients across the country, taking the time to understand individual client needs. Matic Insurance offers a unique technology that makes it quick and easy to get top-notch coverage and rates for homeowners insurance. In addition to these services, Fay Servicing also provides personalized mortgage loan servicing solutions. Their online account access solutions include features such as access to loan details, account activity, escrow detail, amortization calculator, loan calculator, managing automatic payments, statement/document viewing, payoff statement requests, event-based messaging, and profile management. They also offer a Loan Solution Center that allows customers to apply for mortgage assistance, submit documentation, and view the status of their application throughout the process. Fay Servicing is looking for qualified candidates to join their team, offering increasing opportunities for professional growth. They provide a comprehensive list of all licenses and registrations for customer verification. Customers can also visit the Nationwide Mortgage Licensing System & Registry (NMLS) Consumer Access website for more information. If you need more information, please let us know.

Fay Pros & Cons

Pros of Fay.com

  • Personalized Nutrition Counseling: Fay.com connects users with Registered Dietitian Nutritionists who provide tailored advice to improve dietary habits.
  • Insurance Coverage: Many services are covered by insurance, making them more accessible and affordable for clients.
  • Large Network: The platform boasts the largest network of dietitians across all 50 states, ensuring a wide variety of specialties.
  • Proactive Healthcare Approach: Fay.com promotes a shift from reactive to proactive healthcare, focusing on prevention and overall well-being.

Cons of Fay.com

  • Mixed Reviews: Some users report negative experiences, including difficulties with billing and customer service.
  • High Costs Without Insurance: Without insurance, consultations can be expensive, with prices reaching up to $150 per session.
  • Complexity in Claims Processing: Users have expressed frustration over the claims process, with reports of claims not being processed or paid.
  • Limited Customer Support: There are complaints regarding the lack of responsive customer service, making it challenging to resolve issues.

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Fay Customer Reviews (3)

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Swen Wirth
Swen Wirth
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Sep 22, 2023
Michael Shapiro
Michael Shapiro
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Sep 19, 2023
Tina Roles
Tina Roles
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Sep 16, 2023

Fay Customer’s Q&A

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Fay Features and Benefits

Fay.com is a platform that connects people with Registered Dietitian Nutritionists who deliver personalized nutrition counseling. Here are some key features and benefits:

  • Personalized Nutrition Counseling: Registered Dietitian Nutritionists provide tailored advice to change the way people think and feel about food.
  • Insurance Coverage: The care provided by Fay.com is covered by insurance, making it accessible and affordable.
  • Nation's Largest Network of Dietitians: Fay.com boasts the largest and fastest-growing network of Registered Dietitians (RDs) in all 50 states.
  • Wide Range of Specialties: Fay dietitians cover more than 30 specialties, such as eating disorders, diabetes, kidney disease, weight management, gut health, general preventative care, and many more.
  • Proactive Healthcare: Fay.com aims to transform the American healthcare system from one that treats people when they are sick to one that acts proactively.
  • Future Growth Plans: Plans include integrating with food service delivery platforms to address food insecurity, expanding insurance coverage, and enhancing partnerships with existing employer plans.

These features and benefits make Fay.com a unique and valuable resource for those seeking expert nutrition advice.

Fay Pricing

Pricing Overview for Fay.com

Fay offers a range of men's outerwear and clothing at various price points. Here are some examples of the pricing:

  • Bomber Jackets: Prices range from $895 to $2,625 depending on the material and design.
  • Coats: Options like the Double Coat in Wool and Cashmere are priced around $1,945.
  • Field Jackets: Prices vary from $1,095 to $2,625.
  • Windbreakers: Typically priced around $825 to $1,045.
  • Parka Jackets: Prices start at approximately $1,045.

The prices reflect the brand's emphasis on quality materials and craftsmanship, catering to a luxury market. For more specific items or collections, visiting the website directly may provide additional details.

About fay.com Payment Method?

"Fay.com" accepts various payment methods for online store purchases. These include Credit Card options such as Visa, MasterCard, American Express, JCB, Diners Card, Cart Bleue, Discover, Maestro e Visa Electron, and pre-paid credit cards. The total amount will be debited when the item(s) has been shipped. Another method is PayPal, which allows users to pay with ease online, without having to enter credit card details. The total amount will be debited from the account when the item(s) has been shipped. Sofort is also accepted, allowing users to pay for items through the use of home banking, a process that only the user can view. The total amount will be debited upon receipt of an order confirmation. Each purchase is made securely on "Fay.com" thanks to advanced site certificate servers and (SSL) coding systems. Secure connections are used, indicated by the prefix "https" and the lock symbol which can be found together in the browser's address bar as soon as users enter the "Checkout" pages. The payments department checks every transaction for fraudulent activity prior to confirming that transaction, and may contact users for additional information prior to order confirmation, in order to ensure all security measures are met. From the 28th of December 2020, online payments have become even more secure thanks to the new PSD2 European standard, which introduces new authentication rules. Users will simply need to confirm their identity each time they make a payment online such as by entering a temporary code or by using their digital fingerprint on their banking app. As soon as an order is completed, a payment authorization will be automatically made to verify the validity of a card and any available funds. However, the order amount will not be debited at this stage: any amounts will be debited when the item(s) has been shipped and an email confirmation of this shipment will be sent to users. Should users choose to pay for their goods via Sofort, the total amount will be debited from their account upon an order confirmation.

Fay FAQs

FAQ

How To Open A Fay Account?

To open an account on fay.com, follow these steps:

  1. Visit the fay.com website.
  2. Click on the "Register" option.
  3. Fill in the registration form with the required details such as Title, Name, Surname, State, E-mail, and Password. The password should have a minimum of 6 characters and one upper case character.
  4. Enter your Date of Birth.
  5. Read the Privacy Policy and give your consent to the processing of your personal data.
  6. Choose whether to stay in touch with FAY for newsletters and promotional offers with private access via mail, operator calls, and automated tools.
  7. Decide whether to personalize services and offers based on your interests and data.
  8. Click on "Register and create a new account".

Once the account is created, you can save your shipping address in the "My Account" section for quick shopping, manage the "one-click-buy" option, have access to all information and details concerning your orders and return requests, and connect to your Wishlist. Enjoy shopping!

FAQ

Fay Alternatives

Here are some alternatives to fay.com:

  1. Mint
  2. GHCJS
  3. Reason ML
  4. Brook Taverner
  5. Peuterey
  6. Peak Performance
  7. Refrigiwear
  8. Elvine
  9. Bomboogie
  10. Herno

Other notable mentions include Montané, Marella, and Belstaff. These brands offer similar products and services and are popular among users. Remember to check out each site to see which one best fits your needs. Happy shopping!

FAQ

About fay.com Prices and Cost?

Fay.com is a platform that connects users with dietitians and nutritionists. The cost of seeing a nutritionist can be up to $150 per session without insurance. However, when booking through Fay, the cost is likely to be far less, with 95% of people paying less than $15 per session. In fact, for most people, sessions are free with insurance. The platform also offers a pricing tool to estimate the cost. All providers on Fay are board-certified Registered Dietitians (RD) or Registered Dietitian Nutritionists (RDN), and they accept insurance. Most insurance providers are required by the Affordable Care Act (ACA) to cover registered dietitian services. Major insurance companies like Aetna, Cigna, Anthem, United Healthcare, Blue Cross Blue Shield, Humana, and Medicare offer coverage and/or reimbursement for nutrition services through RDs and RDNs. For dietitians, joining and using the Fay platform is completely free.

FAQ

What is the history of Fay Servicing?

Fay Servicing was founded in 2008. It operates as a wholly owned subsidiary of Fay Management LLC, which is owned by Fay Financial LLC. The company is primarily a third-party servicer of distressed residential loans, including non-performing and re-performing loans, in addition to non-qualified mortgage (non-QM) loans. The company provides specialty mortgage debt management services and is headquartered in Springfield, Illinois. The company has decades of experience in delivering mortgage solutions for hundreds of thousands of homeowners all over the country. The service is delivered by real people who are committed to providing personalized and meaningful customer service. The company continues to invest in technology and servicing operational infrastructure to support its growing portfolio. Many of these enhancements provide efficiencies and foundational controls that are beneficial to service a larger portfolio in a controlled manner. This comes in what is an increasingly complex servicing environment and considerably heightened regulatory scrutiny, notably around distressed borrowers. The company maintains a disaster recovery and business continuity plan, including response procedures to address operational disruption as a result of a pandemic event. It implemented its plan due to the COVID-19 pandemic. Management reported that there were no material disruptions to the company's operations or data facilities.

FAQ

How can I apply for a mortgage loan with Fay Servicing?

To apply for a mortgage loan with Fay Servicing, one can visit their official website and log in to the account. The website provides a Loan Solution Center where one can apply for mortgage assistance, submit documentation, and view the status of the application throughout the process. It's important to note that homeowners pursuing a mortgage loan modification with Fay Servicing will need to submit an application stating a desire for a loan modification and what financial hardships have occurred that led to applying for a loan modification. The website also offers features like access to loan details, account activity, escrow detail, amortization calculator, loan calculator, managing automatic payments, statement/document viewing, payoff statement requests, event-based messaging, and profile management. The online payment option also offers borrowers the opportunity to select paperless billing and setting up automatic payments. For further assistance, one can contact Fay Servicing directly.

FAQ

How do I book an appointment on Fay.com?

To book an appointment on Fay.com, follow these steps:

  1. Find a dietitian that specializes in your needs and accepts your insurance.
  2. Book a consultation with the chosen dietitian.
  3. You can choose to meet virtually or in-person.
  4. After your appointment, payment is made through your insurance.

Remember, every dietitian on Fay.com is in-network, and they bill to your insurance after your appointment. This makes the process worry-free for you. If you don't have an account yet, you'll need to register and log in before you can book an appointment.

Please note that the availability of services may vary depending on your location and the specific dietitian's offerings. If you need further assistance, consider reaching out to Fay.com's customer service.

FAQ

About fay.com Popular Products and Services?

There are multiple entities associated with the term fay.com. Here are the popular products and services related to each:

  1. Fay Official Website: This is a designer collection for men, women, and children. The popular products include Essentials, 4 Ganci, 3 Ganci, Raincoats Men, Women's Trench, Field jackets, Short jackets Women, and Bombers and Jackets Men. The brand is known for its Italian style combining quality, luxury, and innovation.

  2. Fay Products: Launched in 1990, Fay offers a complete range of tissue papers products and cleaning solutions. The company is based in Karachi, Pakistan.

  3. Fay Servicing: This is a financial services company that provides individualized financial solutions and exceptional customer service. They have decades of experience in delivering mortgage solutions for homeowners all over the country.

Please note that the information provided is based on the most recent data available and may vary. For the most accurate and up-to-date information, it's recommended to visit the respective websites or contact the companies directly.

FAQ

What is the history of Fay Official Website?

The Fay brand has a rich history that dates back to the early 1980s in the US. The brand was discovered by Diego and Andrea Della Valle when they came across the work jackets worn by the Maine fire department. Recognizing their potential, they took over the Fay brand, which was a specialist producer of technical garments for fishermen and firefighters, and brought it to Italy. Their idea was to adapt workwear into the urban environment. The work jacket became an excellent solution for city life and was soon elevated to cult status in capitals worldwide, known as the “Fay 4 Ganci”. The iconic jacket is now accompanied by a clothing line, made distinctive by its innovative materials and timeless authentic Italian outerwear characteristics. The journey around the brand’s Archives began in 2019, bringing together the true spirit of American workwear with innate Italian style. Today, Fay continues to encapsulate its essence: style, excellence, and versatility.

FAQ

Where can I buy Fay products online?

Fay products can be purchased online from the Fay Official Website. This site offers a wide range of designer collections for men, women, and children. Another online platform where Fay products are available is FARFETCH. This site offers a variety of Fay products for men, including down jackets, trench coats, and linen shirts. Please note that availability and prices may vary.

FAQ

How does Fay Servicing work?

Fay Servicing is a mortgage loan servicing company that provides personalized solutions for homeowners. It offers a range of products and services to help customers meet their financial goals. As a servicer, it is responsible for creating and sending monthly statements to borrowers, collecting payments, and processing payments. For struggling borrowers, it administers short sale and foreclosure relief programs offered by the owner of the loan. These programs provide alternatives to foreclosure. It also offers online account access where customers can view loan details, account activity, escrow detail, manage automatic payments, request payoff statements, and more. The company is customer service-driven and its service is delivered by real people who are committed to providing personalized and meaningful customer service. It was founded in 2008 and operates as a wholly owned subsidiary of Fay Management LLC, which is owned by Fay Financial LLC. It primarily services distressed residential loans (non-performing and re-performing loans) in addition to non-qualified mortgage (non-QM) loans.

FAQ

fay.com Return Policy?

Fay.com has a 14-day return policy. Customers can return their purchases within 14 days from the date of delivery. To return a purchase, customers need to go to the "Request a Return" link at the bottom of the site pages and fill in the online form. A Return Label will be sent by email upon the successful completion of the process. The items to be returned should be placed in a box with the printed label on the outside of the package. The package can be dropped off at a local UPS location. Once the returned item has been received and inspected for integrity and compliance with the return policy, the return credit will be processed within 15 days after the item is received. Refunds will be issued using the same payment method originally used for the purchase and, in any event, within 30 days from the return of the item to Fay.com. The item must be returned unused in its original conditions with packing material, complete of accessories (including the dust bag and box), tags attached to the products together with any product instructions. The item shall be returned in the same external packaging it was shipped in. Returns that do not meet the policy will be sent back to the customer. All Sale items are Final Sale. No exchanges or returns can be made on products sold at discount.

As for the shipping policy, Fay.com offers Standard Delivery within 3-5 working days for free and Express Delivery within 1-3 working days for € 19,00. Deliveries are made Monday-Friday, during office hours, excluding weekends and bank holidays. Customers can check the expected delivery date and any updates about the status of the delivery, through the tracking number that will be sent at the time of shipping. Once the order process is completed, the delivery address cannot be changed. If a customer would like to cancel or modify an order, they are advised to promptly contact Fay.com by email at: contact-fay@todsgroup.com or by freephone +390734861430. However, once an order is in the preparation phase at the warehouse, the cancellation or modification of the order cannot be guaranteed. If a customer has received an order but would like to return or exchange it, they are invited to consult the conditions for Returns and Exchanges attached to the order confirmation email or in the Returns and Exchanges Section. Once the returned item has been received, any payment will be reimbursed or the item will be exchanged, as requested.

FAQ

What is the contact information of Fay.com?

The contact information for Fay.com is as follows:

For Fay Servicing, the operating hours are Monday–Thursday: 9:00 a.m. to 8:00 p.m., Friday: 9:00 a.m. to 6:00 p.m., and Saturday: 10:00 a.m. to 1:00 p.m. (all times are Eastern Time). The contact number is 1-800-495-7166.

For Fay's luxury Made in Italy clothing, the customer service is available Monday through Friday, from 9 am to 6 pm CET, holidays excluded. The contact number is +1 855 212 1742. The registered office is at Via Filippo Della Valle 1 - 63811 Sant'Elpidio a Mare (FM) - Italy. The contact number for the registered office is 0734 8661.

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